Retail Outlets Administration and Development Manager


Location: Warsaw

We are looking for Retail Outlet Administration and Development Manager who will be responsible for the coordination of the day-to-day operations between BOH functions, Stores and internal stakeholders. Building and maintaining general structure and work processes across all markets with the goal to optimize processes.

Essential Duties and Responsibilities:

Strategic Role As Retail Development Manager:

  • Oversee the efficient and effective running of all retail outlets and opportunities (current and future shop/s)
  • Review all current ways of working – implementing improved processes and procedures where required
  • Actively seek new ways of working which increase income or reduce costs
  • Process optimizing & Aligning
  • Daily support to Heads of Retail Operations OT
  • Store opening support function with key understanding of contracts and real estate
  • Other issues that might occur in connection with daily operations in the retail department
  • Creating SOPs and WoW processes across Europe

Financial procedures:

  • Review current retail financial practices, recommend any improvements and implement agreed changes
  • Research cash registers, making recommendations and supporting the staff in the implementation of any agreed changes
  • Monitor retail income and expenditure against agreed budgets, reducing costs where able and informing the Head of Retail Operations if any issues arise
  • Cost control by invoices description
  • Follow and apply cash register/petty cash procedures or any other financial procedures as required
  • Ensure that all retail premises policies are up to date in relation to data protection and compliance

Premises Management:

  • To inform the Head of Retail Operations of any necessary repairs or maintenance and take steps to rectify any issues in a timely manner
  • Liaise with the premises landlord and external providers e.g. Tax Office, electricity providers, First Data, Global Blue, security, insurance, etc.


  • To provide the best circumstances for the personal security of staff and report any issues to the Head of Retail Operations
  • To ensure that security procedures are understood and implemented by all staff

Minimum Qualifications:

  • 2 years’ experience in an administration role and strong administration service orientation
  • Full experience in Retail to be able to optimize processes
  • Accurate / eye for quality and detail
  • Result-driven
  • Ability to work under pressure and manage deadlines
  • Strong planning and organizational skills
  • Good English communication skills – both written and oral
  • IT. literate
  • Good team-working as well as ability to work independently
  • Strong interpersonal skills

Please apply via APPLY button