Head of Retail Operations Outlets eastern Europe


We are looking for Head of Retail Operations Outlets who will be responsible for managing Outlet stores within eastern Europe maximizing sales and profit, maintaining high levels of customer service and promoting the ECCO brand.

Key duties:

  • Being an ambassador of the ECCO brand and a proudly represent ECCO outside the company
  • Positively promote and grow the ECCO brand and values whilst remaining loyal to our core customers, through enforcing ECCO/KRM standards in all stores on regular store visits and always following Company guidelines
  • Acting as “Retail Experts” within the realms of driving business and business coaching
  • Monitor and evaluate individual store performance
  • Maximize sales performance through recruiting, motivating and developing right Store Managers
  • Building reasonable achievable business plans by country and store and and review results with Store Managers
  • Maximize store profitability on the area and influence sales through the analysis, stock management and costs
  • Taking full responsibility for all profit and loss
  • Being able to ensure the appropriate merchandise including stock depth, size range, product mix and other relevant factors
  • Ensuring premium level of service and quality as well as professionalism in the stores remembering the human touch and personalized approach

Key requirements:

  • Min. 2-3 years of experience in a similar role in Retail
  • Experience in managing people on large area
  • Having strong leader skills and taking responsibility and ownership in role
  • Positive, open-minded, supportive and flexible team player with ability to work independently
  • Passion for Retail – bringing high levels of energy and commitment to the business
  • Great interpersonal and communication skills
  • Having high integrity, loyalty and transparency
  • Ability to read, write and speak English at a proficient level
  • Driving License B category

What we offer

  • The chance to grow your career in an international company with a globally recognized brand
  • A motivated environment created by passionate colleagues and owners
  • Competitive salary and benefits package

Please apply via apply button